Privacy Policy

Effective Date: June 28, 2024

Mecharm Fashion is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website diyoasisshop.com . By using our Website, you agree to the terms of this Privacy Policy.

1. Information Collection

We collect the following types of personal information to provide you with a personalized and efficient shopping experience:

  • Name: To identify you as a unique user.
  • Email address: To send order confirmations, shipping updates, and promotional materials (if you have opted in).
  • Phone number: To contact you regarding your orders or customer service inquiries.
  • Address: To deliver your purchases to the correct location and for billing purposes.

We collect this information through forms you complete on our Website, such as during account registration, order placement, or when you subscribe to our newsletter.

2. Use of Information

We use the collected information for the following purposes:

  • To Provide Services: Your information is essential for us to fulfill your orders, process payments, and deliver products to you.
  • For Marketing Purposes: With your consent, we may use your contact details to send you promotional offers, newsletters, and information about new products or services. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

We do not share your personal information with third parties, except as necessary to provide our services (e.g., with shipping companies) and as required by law.

3. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies to collect information about your browsing behavior on our Website. Any data we collect is provided directly by you through our forms.

4. Data Protection

We take the security of your personal information seriously and implement the following measures to protect it:

  • Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
  • Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.

We retain your personal information as long as your account remains active or as needed to provide you with our services. You may request the deletion of your account and personal information at any time.

5. User Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.

You can exercise these rights by visiting the ‘My account’ page on our Website or by contacting our customer service at contact@diyoasisshop.com.

6. International Data Transfers

We do not transfer your personal information internationally. All data is securely stored on our servers located in the United States.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by sending an email to the address you have provided and by updating the policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our customer service at contact@diyoasisshop.com.